Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied for any reason, you may return it to us for store credit only. Please see below for more information on our return policy.
RETURNS
All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, please email customer service at info@hasherynj.com to obtain a Return Merchandise Authorization (RMA) number. After receiving your RMA number, place the item securely in its original packaging. All returns must include a receipt, invoice, or order confirmation email. Then mail your return to the following address:
Hashery
Attn: Returns
RMA #
409 NJ-17
Hackensack, NJ 07601
United States
Please note: Customers are responsible for all return shipping charges. We strongly recommend using a trackable shipping method.
REFUNDS
After receiving and inspecting the return, we will process the store credit. Please allow at least seven (7) days from the receipt of the item for processing. You will be notified by email once your return has been processed.
EXCEPTIONS
The following items cannot be returned:
•Personal hygiene-related accessories
•Opened or used products
For defective or damaged products, please contact us using the details below to arrange a refund or exchange.
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
Phone: +1 (201) 606-0002
Email: info@hasherynj.com
